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Access Statement

Introduction

Visitors to Grimsthorpe can enjoy access to the castle, park and gardens between April & September. This is an historic site that also offers plenty of open space and fresh air for al to enjoy.

Pre-Arrival

T: 01778 591205 full enquiry service direct to a member of staff (office hours) At weekends calls are diverted to site Manager’s mobile.

F: 01778 591259

E: ray@grimsthorpe.co.uk

Braille castle guidebook

Website fonts can be enlarged

There is no useful public transport facility

Nearest town (Bourne) 4 miles

Arrival & Car Parking Facilities

Car park on site with dedicated parking for disabled visitors. Consolidated gravel & limestone surface. Routes to rest of site are mainly level tarmac with some gravel paths. House is around 200m from main car park, 50m from dedicated car park

Speed bumps present on entry/exit roads

Main Entrance & Reception

House entrance has three steps. Ramp with handrail also provided. Seating available in reception area. Audio visual guide available on laptop computer.

House tours are guided (Sundays & Bank Holidays excepted).

Public Areas – General (Internal)

Two flights of stairs to be negotiated to access/exit first floor. Handrails present. Further steps (6) on main visitor route (no handrail). Floor surfaces include stone, coir matting and marble. Worn stone areas present (safety advice given).

Staff/visitor evacuation procedure in place and tested.

At least one seat in each room. Folding walking stool free loan. Staff trained in sympathetic hearing scheme.

Public Areas – WC

Lavatories provided at three places on site. Adapted facilities for disabled visitors at two sites, with baby changing at one.

Restaurant / Dining Room, Bar & Lounges, Take Away & Cafe

Self service tea room with ramped access. Menu in 16 point font with additional displays on large chalk boards. Outside seating with easy access seats and spaces for wheelchair access. Large handled cutlery on request. Private dining area for groups with level access.

Allergy advisory signs in place. Advice also given on request.

Laundry

not available

Shop

Level access to shop. Floor surface is brick with slight incline. Assistance provided if required. Adequate space between display areas.

Treatment room/s

not available

Leisure Facilities

not available

Outdoor Facilities

Woodland walk with gravel surface. Can become eroded in bad weather. Wooden seats provided on route. Part of route has steep slope but can be avoided if necessary. Printed guide for route given out on arrival.

Gardens comprise mixture of tarmac, brick and gravel paths. Mostly level. Seating provided around gardens.

Parts of the routes do have gates (usually open).

Conference & Meeting Rooms, Banqueting, Clubs, Entertainment

Meeting room with level access. Adapted lavatory 30m distant. Variable lighting.

Bedrooms

not available

Bathroom, Shower-room & WC [Ensuite or Shared]

not available

Self-Catering Kitchen

not available

Caravans, Holiday Homes & Twin Units

not available

Touring Facilities (Holiday Parks)

not available

Boats – Narrow Boat, Cruiser & Hotel Boat

not available

Attractions (Displays, exhibits, rides etc.)

Information room. Level access with coir matting floor covering. Information in large font, well lit. Easy-access leaflet rack. Low level seating.

Grounds and Gardens

See outdoor facilities

Additional Information

Staff identifiable as badge wearers. All happy to assist. Dog bowls provided at coach house yard. Mobile phone reception is variable.

Wheelchair loan on request

No admission charge for professional carers

Contact Information

Address: The Estate Office, Grimsthorpe, Bourne, PE10 0LY

Telephone: 01778 591205

Fax: 01778 591259

Email: ray@grimsthorpe.co.uk

Website: www.grimsthorpe.co.uk

Grid reference: Map7 D5. TF040 230

Hours of operation: 1100-1800

Emergency number: not available

Local carers: n/a

Local equipment hire companies: n/a

Local public transport numbers: n/a

Local accessible taxi numbers: n/a

We welcome your feedback to help us continuously improve if you have any comments.

Created on February 25th 2008

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